Operation Department - Assistant Manager

Position type: financial / insurance / investment / Securities / bank

Release time: 2018-05-24

Effective date: 2019-05-24

First qualification
1. College degree or above, major is not restricted, relevant experience is preferred.
2, the work is active, the enthusiasm is high, the thinking is agile, has the good study ability, the language expressive ability, the service consciousness strong, the patient meticulous, and has the certain customer complaint handling skill;
3, obey the other work arrangements of the leadership.
Two. Post duties
1. Assist operators to follow up and carry out phased work tasks, including late docking customers.
1, timely processing customer 400 call questions;
2, timely reception of online customer service customer questions, and give recommendations to solve;
3, manage background related data wind control check, audit and processing;
4, actively collect and feedback the customer problem;
5, daily job record.